Returns & Exchanges

At Luxe Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products to ensure your skin receives only the best.

1

Initiate Your Request

Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing